Please read the following Terms and Conditions of travelling before Booking Online with Sydney Shuttle Bus website

When booking online for Sydney Airport Transfers to Sydney Airport you must allow travelling time plus the required check in time instructed by the airlines.

DOMESTIC PASSENGERS:2 hours check in time plus travelling time back to Sydney Airport.

INTERNATIONAL PASSENGERS:3 hours check in time plus travelling time back to Sydney Airport.

• Star Shuttle accepts no liability or responsibility for any delayed or cancelled flights.
• Star Shuttle accepts no liability or responsibility for any delays caused by traffic or traffic accidents.
• If for any reason Star Shuttle cannot meet your flight, a refund will be issued if it has been prepaid.
• If for any reason we fail to pick up our passengers at the arranged time or date, we will not be held responsible for any payment of airfares, accommodation, taxi fares or any other related costs.

Cancellation Charges

• Cancelling a confirmed and paid booking less than 24 hours prior to your pickup booking scheduled time, will result in a cancellation fee equal to 100% of the total booking price.
• Cancelling a confirmed and paid booking more than 24 hours prior to your pickup booking scheduled time, will result in a cancellation fee equal to 50% of the total booking price.

Our Policies

• Drivers have the right to refuse any passenger(s) to board a vehicle, if he or she feels that the passenger(s) are intoxicated, aggressive or danger to any other passenger(s) or driver. If a passenger(s) becomes aggressive during transportation the driver may request that the offending person exit the vehicle or instantly terminate the service.
• Star Shuttle excepts no responsibility for any lost or damaged luggage therefore please keep an eye on your luggage at all times.
• Prices and quotations are subject to change without notice until a booking has been made and confirmed.
• When booking online this is not a confirmed booking. A confirmation will be sent via email as its subject to bus availability. Star Shuttle will not be held responsible for any bookings not confirmed by our office.

Place your booking today with our Sydney Airport Bus, and be assured of a wonderful and carefree travel during your visit to our BEAUTIFUL CITY OF SYDNEY!